HYUNDAI | ISLAMABAD

Warranty T&C

A written promise from Hyundai Nishat Motor Limited to repair or replace a vehicle component that experiences a fault due to material or workmanship issues within a specified time frame.

Warranty Terms and Conditions

Warranty Period
The warranty coverage for any component in your new Hyundai vehicle, with the exception of items mentioned below, extends for 48 months from either the date of the original retail delivery or the date of first use, whichever occurs first. It also covers up to 100,000 kilometers.

Paint Warranty
The paint warranty specifically addresses paint defects and surface corrosion (excluding perforation) resulting from defects in paint material or workmanship. This warranty lasts for 24 months from either the date of the original retail delivery or the date of first use, and it also covers up to 50,000 kilometers.

OEM Warranty
Tires, batteries, and audio navigation units are covered by the warranties offered by their respective manufacturers. For detailed information, please refer to the relevant warranty condition card provided with your vehicle.

Acquiring Warranty Service
Authorized Hyundai distributors or dealers will provide warranty services at no cost for both parts and labor. Please note that this warranty does not apply to warranty services performed by entities other than authorized Hyundai distributors or dealers.

Resolution of Warranty Claims
Hyundai retains the authority to make the final determination in all warranty claims.

The repair or replacement of any component originally manufactured by Hyundai that is discovered to be defective in material or workmanship during normal use and maintenance is covered, except for any items explicitly mentioned in the section titled “What is not covered.”

Normal maintenance service Normal maintenance services, which include but are not limited to checking, tightening, adjusting, engine tune-ups, fuel-system adjustments, wheel alignment and balancing, cleaning, lubrication, oil changes, replenishment of fuel, engine oil, transaxle fluid, brake fluid, clutch fluid, power steering fluid, battery electrolyte fluid, anti-freeze coolant, windshield washer fluid, air-conditioner refrigerant, and tire rotation, are covered by the warranty. These services are included in the warranty if a replacement is required due to defects in material or workmanship.

Normal Deterioration and wear

  • Spark Plugs
  • Worn brake pads / Linings
  • Worn clutch linings / Discs
  • Wiper Blades
  • Filters
  • Bulb and Fuses
  • V-Belts
Other wear and consumable items Normal maintenance items are covered by the warranty when their replacement is necessitated by a defect in material or workmanship during normal service.

Damage and failure resulting from

  • Negligence of proper maintenance as required in the Owner’s Manual.
  • Misuse, abuse, overload, accident, theft.
  • Water flooding or fire.
  • Use of improper or insufficient fuel, fluids or lubricants.
  • Use of part other than Hyundai Genuine Parts.
  • Any device and / or accessories not supplied by Hyundai.
  • Modification, alteration, tampering or improper repair
  • Deterioration of rubber parts, upholstery and soft trim under normal use and exposure.
  • Slight Irregularities not recognized as affecting quality of function of the vehicle or parts, such as slight noise or vibration, or items considered characteristic of the vehicle.

Incidental or consequential damage The warranty does not cover incidental or consequential damages, which may include costs related to fuel, telephone calls, travel, loading inconveniences, commercial and/or personal losses, and loss of vehicle use.

Extra expenses The warranty does not cover any economic losses, which may encompass, but are not limited to, payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expenses, lodging bills, food expenses, other travel costs, storage charges, and any other incidental or consequential losses or damages.

Others

  • Any vehicle where the odometer mileage has been altered.
  • Airborne “fallout”, industrial fall-out, acid rain, salt, hail, sand storm and other Acts of God.
  • Paint scratches, dents or similar paint or body damage.
  • Action of road elements (sand, gravel, dust or road debris) which result in stone chipping of paint and glass.
  • Any paint defects or problems arising out of cargo compartment. (Trucks only)
  • Proper Use and Maintenance: Follow the instructions in your Owner’s Manual for the proper use, maintenance, and care of your vehicle. If your vehicle is subjected to severe driving conditions, adhere to the specific maintenance requirements outlined in the Owner’s Manual.
  • Maintain Service Records: Keep records of maintenance services performed as specified in the Owner’s Manual. These records may be necessary to demonstrate that required maintenance has been completed.
  • Obtain Warranty Service: If you require warranty service, deliver your vehicle to an authorized Hyundai Dealer during regular service business hours. They will provide the necessary warranty service.
  • Inspection at Delivery: Check for any trim, paint, or other appearance concerns when you receive your new vehicle to ensure it meets your expectations.