• Listen attentively and actively follow through on your requests.
• Uphold a clean, safe, and welcoming environment.
• Schedule appointments at your convenience.
• Greet you promptly upon arrival with a friendly and professional demeanor.
• Provide precise time and cost estimates.
• Seek your authorization before commencing any additional work.
• Thoroughly explain all repairs performed and review all associated costs.
• Ensure your vehicle is returned to you as agreed upon, in a clean and orderly condition.

Initiate contact within three business days to confirm your satisfaction with all the services provided.